Service Tenet: Integrity, Professionalism, Thoughtfulness, Exceeding Customer Expectations! Service to products is like a tailor to brocade. Tengbo believes that thoughtful service with heart is equally important as continuous innovation in product technology. Tengbo Billiards has introduced an advanced customer service management system to establish detailed customer files for various customers, and serve customers with a more standardized and professional operation mode.
For design, purchase, installation, maintenance, product consultation and complaint handling, you only need one call.
Free on-site measurement of venue space in some regions to provide the best solution.
When customers purchase products, they can change the product color or size for free according to their own needs.
The business representative will follow up to the installation site, coordinate special situations, and properly handle relevant issues in accordance with customer requirements.
Proactively conduct return visits to users who have used the products for a certain period of time, inquire about the product usage status, and put forward reasonable suggestions.
During the product warranty period, we will be responsible for non-human damage problems; we will also assist you in solving product problems caused by human factors.
Global Unified Service Hotline
Global Unified Service Email
admin@sh-tbsports.com
