Service period: February 2023_Official Website of TengBo Billiards

Service period: February 2023

Service Time:2026-04

Project Background:
Comprehensively responsible for store renovation, team building, product selection, customer service, customer acquisition, and team development; directly accountable for store performance and assisting stores in achieving rapid profitability.

Customer Pain Points

① Insufficient industry experience requires guidance from experienced store managers to facilitate professional development;
② Ineffective cost management;
③ Lack of experienced store managers and inadequate in-store service capabilities;
④ Products and services lack standardization;
⑤ Lack of customer acquisition and member management in physical stores.

Solutions

① Engage the mature Tengbo interior design team to assist with store renovation and design;
② Headquarters training enhances operational management capabilities;
③ Establish customer service standards through personnel recruitment and employee internal training;
④ Omnichannel traffic acquisition through both online and offline channels, with event planning to facilitate customer acquisition and retention;
⑤ Precise store marketing strategies to continuously enhance profitability.